Frequently Asked Questions
Does High on Drivefast ship internationally?
Yes, High on Drivefast provides worldwide shipping. Shipping costs and times may vary based on your location.
Are duties and taxes included on my order?
EUROPEAN UNION
Drive Fast covers all duties & taxes on EU orders. Please note that some countries may require you to provide additional customs information to our carriers to receive your order.
USA & CANADA
Drive Fast covers all duties and taxes on US and Canadian orders. Please note that carriers may require you to provide additional customs information to receive your order.
UNITED KINGDOM
Duties and taxes do not apply.
OTHER INTERNATIONAL
For orders outside the territories listed above - duties and taxes may apply and are the recipient's responsibility. Some countries may require you to provide additional customs information to our carriers to receive your order.
How long does shipping take?
Shipping times vary based on your location.
All orders get shipped within 24 hours. You will receive your package within 7–12 business days. Delivery may take longer, depending on your location.
Every product Drive Fast sell is carefully handcrafted and stitched to perfection. We use no automatic machines or robots. Every process is manually done (like reputable designer brands). You paid for a white glove, a 5-star product, and that is exactly what you will get.
We get to know each and every one of our customers as we create orders one by one to show how much we appreciate your business.
What is the return policy?
You have 3 days after receiving your item to request a return.
What are the return conditions?
Your item must be:
- Unused / unworn
- With tags
- In original packaging
- With receipt or proof of purchase
How do I start a return?
Email us at support@drivefastshop.com.
If approved, we’ll send you a return label and instructions.
Returns sent without approval will not be accepted.
Damaged or wrong items
Please check your order upon delivery.
If it's defective, damaged, or incorrect, contact us immediately so we can fix it.
Non-returnable items
We cannot accept returns on:
- Perishable goods (food, flowers, plants)
- Custom/personalized products
- Personal care items (e.g., beauty items)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
Exchanges
To exchange, return your item first. Once approved, place a new order for the item you want.
EU Customers (14-day right)
If your order ships to the EU, you have 14 days to cancel for any reason.
(Return conditions still apply.)
Refunds
Once your return is approved and received, we’ll notify you.
Refunds will be issued to your original payment method within 10 business days.
If it has been more than 15 business days since approval, contact us at support@drivefastshop.com
What is the return policy?
You have 3 days after receiving your item to request a return.
What are the return conditions?
Your item must be:
- Unused / unworn
- With tags
- In original packaging
- With receipt or proof of purchase
How do I start a return?
Email us at support@drivefastshop.com.
If approved, we’ll send you a return label and instructions.
Returns sent without approval will not be accepted.
Damaged or wrong items
Please check your order upon delivery.
If it's defective, damaged, or incorrect, contact us immediately so we can fix it.
Non-returnable items
We cannot accept returns on:
- Perishable goods (food, flowers, plants)
- Custom/personalized products
- Personal care items (e.g., beauty items)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
Exchanges
To exchange, return your item first. Once approved, place a new order for the item you want.
Refunds
Once your return is approved and received, we’ll notify you.
Refunds will be issued to your original payment method within 10 business days.
If it has been more than 15 business days since approval, contact us at support@drivefastshop.com
Are your Clothing & Accessories good quality?
Yes! Every hat is made with top-tier quality — satisfaction guaranteed.
When will my order ship?
Orders are packed and shipped fast, usually within 24 to 48 hours, so your gear is on the road in no time. Your package typically arrives in 7 to 14 days, so you know when to expect your new product.